Jupidex Logo (Black + Green-Transparent)

FREQUENTLY ASKED QUESTIONS

GENERAL

Divan van Rooyen | Limpopo and Gauteng

service2@jupidex.co.za 

Jacques Le Roux | Free State, North-West and Northern Cape

jacques.leroux@jupidex.co.za

Juandré Maré | Western and Eastern Cape

le-juandre.mare@jupidex.co.za

ZW Nichols | KwaZulu-Natal and Mpumulanga

zacherias.nichols@jupidex.co.za

Philip Janse van Rensburg | Business Development Manager & Exports

philip.jansevanrensburg@jupidex.co.za

Please visit our job portal to view and apply for any current opportunities.

WARRANTIES AND CLAIMS

  1. Log into our dealer portal using your registered username and password.
  2. Click on the register a product button.
  3. Fill in the product and customer details and submit the completed form.
  4. You will receive an email once the product has been successfully registered.
  1. Log into our dealer portal using your registered username and password.
  2. Click on the submit a warranty claim button.
  3. Fill in the dealer and claim details and submit the completed form.
  4. You will receive an email once the product has been successfully registered.

Annemi Nichols | Wholegoods Administrator 

wholegoods1@jupidex.co.za

ACCOUNT AND DEALERS

Send us a account application request email: info@jupidex.co.za

Send us a account credit limit increase email: info@jupidex.co.za

Contact our finance department for your latest account balance.

Colette McConnell | colette.mcconnell@jupidex.co.za

Yvonne Ramdharry | yvonne.ramdharry@jupidex.co.za

Contact your nearest Jupidex dealer to view our latest prices and promotions.

TRACKING AND DELIVERY

Contact the Jupidex dealer where you bought your machine to get the latest update.

Allow 3-5 days for parts delivery in South Africa.

Delivery varies depending on the destination. There is a minimum waiting period 7 days.

Abroad (subject to availability) will take between 7 to 28 working day to arrive in SA, depending on the country of the supplier after the payment or order is received.

WHOLEGOODS

Contact your nearest Jupidex dealer to view our latest prices and promotions.

Contact your nearest segment lead to find out what our stock availability is.

Divan van Rooyen | Limpopo and Gauteng

service2@jupidex.co.za 

Jacques Le Roux | Free State, North-West and Northern Cape

jacques.leroux@jupidex.co.za

Juandré Maré | Western and Eastern Cape

le-juandre.mare@jupidex.co.za

ZW Nichols | KwaZulu-Natal and Mpumulanga

zacherias.nichols@jupidex.co.za

Philip Janse van Rensburg | Business Development Manager & Exports

philip.jansevanrensburg@jupidex.co.za

Browse our product range on our website or contact your nearest Jupidex dealer for more information.

Contact your nearest Jupidex dealer to view our latest prices and promotions.

Philip Janse van Rensburg | Business Development Manager

philip.jansevanrensburg@jupidex.co.za

  1. For goods delivered in South Africa, invoicing must include VAT. Transport is included anywhere in South Africa.
  2. For goods delivered outside of South Africa, invoice does not have VAT added if customer pays transport that is invoiced and arranged by Jupidex.
  3. For goods being exported out of South Africa, invoice will have VAT added if transport is arranged by customer.

PARTS

Contact your nearest Jupidex dealer to view our latest prices and promotions.

Browse the parts and service page on our website or contact your nearest Jupidex dealer for more information.

Allow 48 hours for feedback on international quotes.

Kverneland, Vicon, Taarup, McHale, Tonutti, Andreoli, Fede, Wolagri, Celikel, Alpler, Agrispread, Duetz-Fahr, Izelmak, Toscano.